01
Contact us
Email: [email protected]
Include device model, iOS version, app version and the step where the issue occurred. Do not send passwords, precise location or unnecessary personal information.
02
Sign-in problems
- Confirm that your Apple or Google account is signed in.
- Try another internet connection.
- If the issue remains, email the error text and approximate time.
03
Location, motion or microphone permission
- Open iPhone Settings → Talkamble and review Location, Motion & Fitness, and Microphone.
- Talkamble does not need precise location; approximate location while using the app is enough for matching.
- A denied permission must be enabled again in iOS Settings.
04
No match found
You must be actively walking while an eligible person with a shared language is also waiting. Availability may vary by region during the first release.
05
Safety and emergencies
End an uncomfortable call immediately and use Report and block. In immediate danger, do not rely on the app; contact local emergency services.
For an external safety report, email [email protected].
06
Delete your account
Use Profile → Delete my account. If you cannot access the app, email support from the address used for Apple or Google sign-in; we will help after verification.